Delivery Charges

So you’ve ordered and paid for an item and you of course want your goods as soon as possible.  We have different delivery options for you to choose from and these are available/listed at checkout.  If you have any queries around delivery, please email our Customer Services Team at customerservices@iforcegroup.com 

Standard delivery - £3.99
Usually up to 3 working days.
Heavy and oversized items are excluded.

We do not ship orders to Northern Ireland

Oversize delivery 3-7 working days 30.0 kg – 10000.0 kg orders and items over 1.5m length. Orders will be delivered by XDP https://www.xdp.co.uk or DX. If it's oversize item  customers will be contacted by XDP and offered an appropriate and convenient delivery date via SMS, Email and Phone. Please add mobile contact number in the order for better communication. The day before the agreed delivery date, the customer will be advised of the 2 hour time window. Please confirm delivery day with XDP as soon as possible. 

From time to time we run free delivery promotions and these will be shown on our website, www.iforcemarketzone.com. We reserve the right to exclude certain items, such as heavy or large items from any free delivery promotion we run and also apply minimum order value to qualify for free delivery. Any exclusions or conditions will be shown on the home page. 

Grading Selection

You will notice we use a stock grading system on the items listed on our website. Below you will find the full list of stock gradings with detailed descriptions.

New

Brand-new, in its original packing, unopened and unused. Manufacturer's warranty still available, if applicable.

Refurbished

In working order after being professionally restored/repaired. All refurbished items have been professionally and fully inspected, repaired and cleaned before resale. Item may not be in original packaging. Warranty must apply, if applicable.

Like New

The item is in an as new condition, but may have some cosmetic marks. It has been inspected and fully checked and is in full working order. The item is complete with all parts and accessories included. Packaging may have been replaced and/or may show signs of transit or storage damage.

Used - Good

The item has been professionally refurbished/repaired and may show minor cosmetic marks and/or scratches through previous use. Original packaging may have been replaced and/or show signs of transit or storage damage. The item will be supplied with accessories/parts required for the item to function but may be missing non-essential accessories.

Used - Acceptable

The item was previously used and shows significant signs of wear and tear. It has been inspected and fully checked and is in full working order. The item has noticeable cosmetic marks and/or scratches and original packaging may have been replaced and/or show signs of transit or storage damage. The item will be supplied with accessories/parts required for the item to function but may be missing non-essential accessories.

Football Shoes in Acceptable grade - have never been worn, but may have more cosmetic marks and/or deeper scratches on the outside. Original packaging may have been replaced and/or show signs of transit or storage damage. The pictures in the listing are of the physical item that will be sent.

What is a non-essential item?

Occasionally we may be required to grade products without the full product contents list.

Grades B- (Refurbished) and C+ (Used Acceptable) can be sent to auction minus certain items if necessary as they would not affect the tool working normally

These items are classed as non-essential.

Non-essential items are:
- Drill bits
- Sanding sheets
- Multi-tool cutting blades
- Manuals
- More than one Jigsaw/Reciprocating saw blade

All Grade B (New - other) products must have all items present. Safety related items must always be included, regardless of grade.